Payment Terms:
1% Ten Days, Net 30 Days, Minimum Invoice, $50.00.
Freight:
F.O.B. Lincoln, California, USA. All shipments via 2nd Day Air, unless otherwise specified.
Claims:
Goods are considered sold and our responsibility ceases when delivery is made to the transportation company. In the event goods are lost in transit, we will make every effort on behalf of customers to have lost goods found or to have the transportation company make proper restitution for loss.
Damage claims must be made against carrier.
A 10% over or under shipment on a special order is acceptable based on industry practices unless no over-shipment is stated at time of quoting.
Return Policy:
Merchandise must be returned within 30 days of date of shipment or returns will not be accepted for credit. No coated customer parts may be returned without prior authorization from the factory. Credit will not be issued for parts returned without a return authorization number. Call 866-783-9700 for a return authorization number.
All returns must be in their original packaging and should include a copy of the invoice and packing slip. Returned parts will be fully inspected for use and damage before credit is issued.
Liability:
It is recognized that even after employing all our knowledge and scientific methods, uncertainties still remain in our coating processes. Unseen contamination and other conditions may cause coating problems. Therefore, our liability shall not exceed our charges for the work done on any material or part, except by written agreement signed by Crystallume PVD.
Prices:
Prices are subject to change without notice
Terms and Conditions:
All terms and conditions are subject to periodic changes published to this website.